CAN is an independent regional agency, first established in 1972.
We provide a range of drug, alcohol and homelessness services throughout Northamptonshire, Bedfordshire and Luton.
We are passionate about the people we work with and ensuring that they have the right support and services so that they can reach their potential, free of the damaging affects of substance use and homelessness. Quality is at the heart of everything we aim to do. Our Service Users have the right to expect our services to be of the highest standard, to be delivered with compassion and understanding and achieve real outcomes that enable them to make change.
With accountability to a board of 8 Trustees, CAN has a Senior Management Team consisting of the Chief Executive, a Finance & Resources Director, and three Operational Service Directors.
CAN has achieved the internationally recognised ISO9001 standard, establishing it as one of the leaders in its field. This independent assessment was conducted by the leading Certification Body, the British Assessment Bureau and demonstrates CAN’s commitment to customer service and quality in delivery. ISO 9001 was first introduced in 1987 and requires organisations to demonstrate [...]
CAN is delighted to have the support of Lady Juliet Townsend LVO, Lord Lieutenant of Northamptonshire as our Patron
James (Jim) Spittle, Chair Jim has over 30 years experience in Retailing, Manufacturing and Supply Chain management. He has a successful track record in developing and implementing significant change and economic value in the Retail, Manufacturing and the International Supply Chain standards field, he has previously held senior director board positions at DSGI, Whitbread, Kingfisher [...]
Vision and Mission Vision People reaching their true potential and achieving their ambitions Mission Touching lives and changing futures by inspiring people to make positive choices In order to achieve this we work to: a) Improve the health and well being of individuals, families and communities by reducing the harm caused by alcohol, [...]
Your rights To a high quality service from qualified and experienced workers. To be treated fairly. This means that we listen and are patient, that we hear you out. To be treated as an individual in a way that is right for you. To be treated with respect, dignity and confidentiality. Any circumstances in which [...]
Data protection All information held by CAN is in accordance with the Data Protection Act. Service Users may have access to their records by arrangement with the relevant Service Manager. A request must be made in writing before a copy of a file can be released. CAN reserves the right to make a charge for [...]
Professional Service CAN seeks to provide an excellent and professional service to all those who contact us for help. However, CAN recognises that people may wish to register a complaint where they feel they have not received a service which meets their requirements or expectations. If you wish to make a complaint, this may be [...]